Customer Satisfaction:
Your satisfaction is guaranteed 100%. If for
any reason you are not totally satisfied with your purchase from Metal
Medic, you are welcome to return it for a full refund or replacement within
10 business days.
Be sure to read our Return
Policy below.
To Return Or
Exchange A Sergio Lub Bracelet
SERGIO LUBE®© BRACELETS
Lifetime Guarantee: Our guarantee to repair or replace any Sergio
Lub®© bracelet
which breaks under normal use, is unique to our industry. It is a testament
to the pride and care that goes into each and every piece we create.
Phone us at 800-234-2346 for broken bracelet
return information.
(Please
read our return policy)
Do not discard your purchase receipt. All
returns must be accompanied by your purchase receipt. Returns will be credited
or refunded in the same method of payment as they were purchased. To exchange
or return an item; Pack the item in a sturdy carton with plenty of protective
packing material. Seal with strong tape. TOP
We must first authorize returns:
Do not return any item without contacting
us before hand! We are not responsible for any returns with non-protective
packaging. It must be returned within 10 business days after receiving.
We will refund your returned postage when appropriate.
Credit Cards:
We accept MasterCard, American Express and
Visa cards. Customer/Card Holder address and all related information is
verified with your issuing bank before your order is shipped. For your
security, both card companies require verification of card number, expiration
date, and billing address. Some restrictions may apply.
If you do not use a credit card you can send
a personal check, however it takes up to 12 days for the check to clear
at the bank. If you do send a personal check as payment, it must
include your name, address and daytime phone number. NSF We charge $30.00
for all returned personal checks. For your assurance of purchasing with
confidence from our website we offer a SSL SECURE ORDER FORM. All credit
card information is sent to us with the latest and most secure software
available. With SSL ENCRYPTION you can be assured your card information
is in safe hands.
To The SSL Secure
Order Form
To Place an order
We make ordering very simple for you. Our
secure orders page is straightforward and easy to fill out. Be sure to
take note of the item number and category as you browse through the pages
of our store. We do not have any confusing shopping carts or long detailed
forms that you need to submit. If you would
like to place your order by telephone or fax please use this phone/fax
number 1-360-341-3427.
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