Customer Satisfaction:
Your satisfaction is guaranteed 100%. If for any reason you are not totally satisfied with your purchase from Metal Medic, you are welcome to return it for a full refund or replacement within 10 business days.
Be sure to read our Return Policy below.

To Return Or Exchange A Sergio Lub Bracelet

Lifetime Guarantee: Our guarantee to repair or replace any Sergio Lub®© bracelet which breaks under normal use, is unique to our industry. It is a testament to the pride and care that goes into each and every piece we create. 
Phone us at 800-234-2346 for broken bracelet return information.

(Please read our return policy)
Do not discard your purchase receipt. All returns must be accompanied by your purchase receipt. Returns will be credited or refunded in the same method of payment as they were purchased. To exchange or return an item; Pack the item in a sturdy carton with plenty of protective packing material. Seal with strong tape. TOP

We must first authorize returns:
Do not return any item without contacting us before hand! We are not responsible for any returns with non-protective packaging.  It must be returned within 10 business days after receiving.  We will refund your returned postage when appropriate. 

Credit Cards:
We accept MasterCard, American Express and Visa cards. Customer/Card Holder address and all related information is verified with your issuing bank before your order is shipped. For your security, both card companies require verification of card number, expiration date, and billing address. Some restrictions may apply. 

If you do not use a credit card you can send a personal check, however it takes up to 12 days for the check to clear at the bank.  If you do send a personal check as payment, it must include your name, address and daytime phone number. NSF We charge $30.00 for all returned personal checks. For your assurance of purchasing with confidence from our website we offer a SSL SECURE ORDER FORM. All credit card information is sent to us with the latest and most secure software available. With SSL ENCRYPTION you can be assured your card information is in safe hands.

To The SSL Secure Order Form 

To Place an order 
We make ordering very simple for you. Our secure orders page is straightforward and easy to fill out. Be sure to take note of the item number and category as you browse through the pages of our store. We do not have any confusing shopping carts or long detailed forms that you need to submit. If you would like to place your order by telephone or fax please use this phone/fax number 1-509-322-3034.

Copper & Magnetic Bracelets
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